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Hi Cameron,
SuccessMaker Math currently does support keyboard use. Please see the "Keypad Activities" section of the following help page - https://help.learningservicestechnology.com/successmaker/en/announcements/Content/Guides/Courseware_Reference/Math_Reference/Hands_On/math_tools.htm.
If any customer you're working with is still unable to use the keyboard to enter answers in SM Math, please submit a tech support ticket https://support.savvas.com/support/s/technical-support-troubleshooting
Thanks,
Colin Schmidt
SuccessMaker Product Team