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Platform Enhancement Ideas

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Status Needs Review
Workspace Realize
Categories Program or Content
Created by Rod Scharr
Created on Apr 3, 2024

Give students ability to complete activities on iPad with 17.4 IOS

Enhancement Request - Realize: Experience Physics - Give students ability to complete activities on iPad with 17.4 IOS

Click Path/Replication Steps:

1. The students login to https://savvasrealize.com/.

2. The site does not load after logging in.

ACTUAL RESULT/Error Messages:

The website continuously loads and classes do not appear.

EXPECTED RESULT:

The school would like the platform to be compatible with their devices.

ADDITIONAL INFORMATION:

- Internal is reporting that students are unable to access activities with their devices.

- The issue is appearing only with iPad, 17.4 IOS.

- Internal states that system requirements are not compatible with the devices.

- The school would like to know if an update will be made in future to allow compatibility with their devices.

Salesforce Case#: 04382947

District: PARAGUAY SD

School name: SEK Paraguay

Org ID: 8a97b0d95a44f74b015a6c0ca6b80114

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